If recipients are receiving your emails with missing images, broken signatures, or a strange attachment called winmail.dat, the cause is almost certainly that Outlook is sending your messages in Rich Text Format (RTF) rather than HTML.
Apple Mail (on both macOS and iOS) is designed to follow a principle called "send what you compose." The email client determines the format of an outgoing message based on the content it detects in the compose window, not on a blanket setting.
Enabling Microsoft Azure Active Directory (AAD) sync for a Databias customer is a reasonably straight-forward task. There are a few per-requisites that you need before you get started: Access to your Microsoft Entra admin center as a global administrator Access to your Databias customer AAD sync interface
When using Google Workspace or Office 365 excluding senders from branding with Databias is quite simple. Either login to the Google Workspace Admin or Exchange admin site and modify either the rule (which points to a connector) for Office 365 or the Google Workspace Gmail Admin as per the below screenshots.
To setup routing on Microsoft 365 for email branding, you need to setup a connector and a rule in the Exchange Admin Centre and then apply it. This document takes you through the steps to do this on the management platform, first adding the connector and then the rule.
To set up routing for email branding on Google Workspace, you need to change the routing in the admin panel. Log in to Google Workspace and click on the Admin icon . From the hamburger menu, choose Apps and then Gmail .
Please note: 365 email users do not need to follow the below steps in order to brand their outgoing email; rather our support personnel can setup your 365 organization to route your outbound email via our branding servers using the centralised 365 interface. This makes management of outbound email much more simple.
Congratulations, you have signed up for Databias’ email branding and are in the process of getting your email looking slick across all your devices. Databias’ email branding system works seamlessly across all mail clients and most of the time we simply route your outbound mail through our servers by liaising with your IT guy. However, if you don’t have an IT guy, this article may help with…