New feature: Signature templates
Signature templates allow for faster signature design and setup using tried and tested templates as a starting point.
Email branding
New feature: Sender groups
Databias email branding now supports sender groups for branding and configuration.
Route your branded mail back to 365 for final delivery
Databias provides a routing option to enable our customers on the Microsoft 365 platform to route their already branded mail (which has traveled out from 365 to Databias via their configured rule and connector) back to 365 for final delivery to recipients.
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Testing email branding for your organisation without branding everyone
Sometimes, before branding all senders outbound email in an organisation, marketing managers may opt to trial the Databias' email branding to see if it works for them.
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Configuring Outlook to send HTML instead of Rich Text Format
If recipients are receiving your emails with missing images, broken signatures, or a strange attachment called winmail.dat, the cause is almost certainly that Outlook is sending your messages in Rich Text Format (RTF) rather than HTML.
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Why Mac Mail sends plain text - and how to force HTML with a signature trick
Apple Mail (on both macOS and iOS) is designed to follow a principle called "send what you compose." The email client determines the format of an outgoing message based on the content it detects in the compose window, not on a blanket setting.
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Coding for Outlook
Coding for email is a fine art as there are so many variables that one needs to take into consideration, none the least of which are the different mail clients and what they do or do not support. Each is unique. As the third most used mail client in the world, Outlook has idiosyncracies that are of course different to those of Gmail and the 2016 release has its own set of requirements. Here are…
Rules for creating email signatures
How to create almost unbreakable HTML email signatures. The first thing to remember is to keep it simple. Some mail clients remove images from signatures no matter what you do so, plan for this. The fewer images the better. All set dimensions must be exact. No percentages. Your coding must be as tight as possible and your design as simple as possible.
Why does my signature look broken in replies?
You have spent time and money making your signature look amazing. You have tested it with your agent at Databias and given approval for it to go live across all your employees' mail boxes. Then you receive a forward from a reply to a reply of a reply to an original email from one of your employees and scrolling down to read the thread, notice that the signature is not looking as it is supposed to…
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Not all emails are considered routable
All email addresses have the following format: username @ domain , eg: me@databias.co.za. Using a popular analogy, imagine the domain is the PO Box and the username is the intended recipient. Having these as standard enables the mail servers (post offices) and clients (postmen) to collect and deliver the electronic mail successfully.