You have spent time and money making your signature look amazing. You have tested it with your agent at Databias and given approval for it to go live across all your employees’ mail boxes. Then you receive a forward from a reply to a reply of a reply to an original email from one of your employees and scrolling down to read the thread, notice that the signature is not looking as it is supposed to at the bottom.
Why? Where have the images gone? Why is there this alt text there instead, making everything move out of alignment?
Continue reading “Why does my signature look broken in replies?”
All email addresses have the following format: username@domain, eg: firstname.lastname@example.org. Using a popular analogy, imagine the domain is the PO Box and the username is the intended recipient. Having these as standard enables the mail servers (post offices) and clients (postmen) to collect and deliver the electronic mail successfully.
Continue reading “Not all emails are considered routable”
Your email signature – a powerful, low-cost and high-return marketing tool.
Consider that an employee on an average sends out 40 emails every day to either to a company’s customers, prospects, partners or investors. If there are 20 employees who are active on their email for 250 business days, it amounts to 200,000 annual sends.
Now consider the brand visibility you could ensure through a good email branding campaign with well designed signatures and banners. It is easy with Databias and here are some guidelines to consider when building your campaign.
Continue reading “Email signature best practices”
Please note: 365 email users do not need to follow the below steps in order to brand their outgoing email; rather our support personnel can setup your 365 organization to route your outbound email via our branding servers using the centralised 365 interface. This makes management of outbound email much more simple.
Continue reading “Setting up email branding in Outlook 2016 for Windows”
Congratulations, you have signed up for Databias’ email branding and are in the process of getting your email looking slick across all your devices.
Databias’ email branding system works seamlessly across all mail clients and most of the time we simply route your outbound mail through our servers by liaising with your IT guy. However, if you don’t have an IT guy, this article may help with getting set up.
Continue reading “Setting up email branding in Outlook on a Mac with Databias”
Do you ever see strange attachments to your emails named winmail.dat? This is a relic from the days when Microsoft monopolized the desktop operating system and decided to create it’s own format for the transmission of email (completely ignoring already well established conventions). The called this oddity Transport Neutral Encapsulation Format (or TNEF for short).
Some email readers (like OSx’s Mail or Mozilla’s Thunderbird) and email transfer agents (the server software that passes your email along until it reaches your mailbox) don’t support TNEF and sometimes strange things happen which cause emails to display with winmail.dat attachments. Continue reading “TNEF and winmail.dat – what’s that?”