If recipients are receiving your emails with missing images, broken signatures, or a strange attachment called winmail.dat, the cause is almost certainly that Outlook is sending your messages in Rich Text Format (RTF) rather than HTML.
Continue reading “Configuring Outlook to send HTML instead of Rich Text Format”Why Mac Mail sends plain text – and how to force HTML with a signature trick
Apple Mail (on both macOS and iOS) is designed to follow a principle called “send what you compose.” The email client determines the format of an outgoing message based on the content it detects in the compose window, not on a blanket setting.
Continue reading “Why Mac Mail sends plain text – and how to force HTML with a signature trick”Coding for Outlook
Coding for email is a fine art as there are so many variables that one needs to take into consideration, none the least of which are the different mail clients and what they do or do not support. Each is unique. As the third most used mail client in the world, Outlook has idiosyncracies that are of course different to those of Gmail and the 2016 release has its own set of requirements. Here are some things to be aware of
Continue reading “Coding for Outlook”Rules for creating email signatures
How to create almost unbreakable HTML email signatures. The first thing to remember is to keep it simple. Some mail clients remove images from signatures no matter what you do so, plan for this. The fewer images the better. All set dimensions must be exact. No percentages. Your coding must be as tight as possible and your design as simple as possible.
Continue reading “Rules for creating email signatures”Why does my signature look broken in replies?
You have spent time and money making your signature look amazing. You have tested it with your agent at Databias and given approval for it to go live across all your employees’ mail boxes. Then you receive a forward from a reply to a reply of a reply to an original email from one of your employees and scrolling down to read the thread, notice that the signature is not looking as it is supposed to at the bottom.
Why? Where have the images gone? Why is there this alt text there instead, making everything move out of alignment?
Continue reading “Why does my signature look broken in replies?”Not all emails are considered routable
All email addresses have the following format: username@domain, eg: me@databias.co.za. Using a popular analogy, imagine the domain is the PO Box and the username is the intended recipient. Having these as standard enables the mail servers (post offices) and clients (postmen) to collect and deliver the electronic mail successfully.
Email signature best practices
Your email signature – a powerful, low-cost and high-return marketing tool.
Consider that an employee on an average sends out 40 emails every day to either to a company’s customers, prospects, partners or investors. If there are 20 employees who are active on their email for 250 business days, it amounts to 200,000 annual sends.
Now consider the brand visibility you could ensure through a good email branding campaign with well designed signatures and banners. It is easy with Databias and here are some guidelines to consider when building your campaign.
Setting up email branding in Outlook 2016 for Windows
Please note: 365 email users do not need to follow the below steps in order to brand their outgoing email; rather our support personnel can setup your 365 organization to route your outbound email via our branding servers using the centralised 365 interface. This makes management of outbound email much more simple.
Continue reading “Setting up email branding in Outlook 2016 for Windows”
Setting up email branding in Outlook on a Mac with Databias
Congratulations, you have signed up for Databias’ email branding and are in the process of getting your email looking slick across all your devices.
Databias’ email branding system works seamlessly across all mail clients and most of the time we simply route your outbound mail through our servers by liaising with your IT guy. However, if you don’t have an IT guy, this article may help with getting set up.
Continue reading “Setting up email branding in Outlook on a Mac with Databias”