Databias Knowledge Base

Enabling Microsoft Azure Active Directory (AAD) sync for a Databias customer is a reasonably straight-forward task. There are a few per-requisites that you need before you get started:

Access to your Microsoft Entra admin center as a global administrator
Access to your Databias customer AAD sync interface

Step 1: Create the AAD app registration and assign read permissions

Enter you app name, supported account type and redirect URI as per the image above.

Create a new client secret and take note of the secret value (redacted above).

Add the above application permissions. Ensure no write permission are present.

Step 2: Add your AAD app credentials to Databias

Inform Databias support (via a secure channel) of the following details:

Application (client) ID
Application secret
Microsoft domain (ie. yourcompany.onmicrosoft.com)

Once configured your Azure data will sync with your Databias branding and you can centrally manage your senders in Microsoft AAD going forward.

May 27, 2026May 27, 2026

Email security using SPF, DKIM and DMARC

Domains /

Email security is core to our business at Databias and we have implemented all the protection protocols necessary to protect your email from threats like spam, phishing and email spoofing. There are three key layers that we use to protect your email from a data breach.

October 20, 2025May 27, 2026

How to exclude users from branding with Databias when using Google Workspace or Office 365

Email / Configuration /

When using Google Workspace or Office 365 excluding senders from branding with Databias is quite simple. Either login to the Google Workspace Admin or Exchange admin site and modify either the rule (which points to a connector) for Office 365 or the Google Workspace Gmail Admin as per the below screenshots.

August 14, 2025April 24, 2026

Routing rules on Microsoft 365 for email branding

Email / Configuration /

To setup routing on Microsoft 365 for email branding, you need to setup a connector and a rule in the Exchange Admin Centre and then apply it. This document takes you through the steps to do this on the management platform, first adding the connector and then the rule.

August 14, 2025August 15, 2025

Routing rules for Google Workspace for email branding

Email / Configuration /

To set up routing for email branding on Google Workspace, you need to change the routing in the admin panel. Log in to Google Workspace and click on the Admin icon. From the hamburger menu, choose Apps and then Gmail.

April 18, 2023April 18, 2023

Modus operandi for hackers

Uncategorized /

Hackers email legitimate looking mails (phishing) that usually have some form of urgency, and include a link. The user clicks on the link, the web page they are taken to looks like Microsoft, for example, and the user then enters their credentials to log in, thereby giving their username and password to the hacker.

November 14, 2022May 28, 2026

All about support

Uncategorized /

Support desks offer a high level of engagement and assistance in an IT-based business, especially if used effectively. We encourage all our customers to use the ticketing system and to log tickets by emailing support@databias.co.za with concise, useful information so we can assist as efficiently as possible.

What we need from you:

Always open a new ticket for a new request. Please do not re-open an old support ticket, unless the request is related to the original request, as this can be very misleading to the technicians on the desk. You can group similar requests on one ticket.Include important information such as company name, name, surname and email address of user needing assistance if not yourself, as well as the mobile / direct number in case the technician needs to get in touch. Most of our support tickets refer to the following services and requests.

Hosting / Domains
Whitelist or blacklist domains: List email address or domain.

Email Branding
Signature not showing: List email address.
Images and formatting of signature not showing: List email address, device and mail client being used.

Remember remote access support and Outlook troubleshooting is billed per 15 minute intervals a technician spends on your issue, and the more informed the technician has to hand, the quicker they are likely to be. Your email branding specialists,The Databias Support Team.

December 3, 2021December 3, 2021

Phishing Attacks

Email /

Microsoft 365 email is very secure and Microsoft works tirelessly to stop hackers. At Databais we also work hard to prevent hackers from bothering you through using SPF, DKIM and DMARC. The sad truth however is that criminals are working just as hard at finding ways around all the security we have in place. It is therefore also your responsibility to be vigilant when it comes to email security because the only way the hackers can really get access is if you give them the power by filling in your details when they ask you to via a phishing email.

August 4, 2020August 4, 2020

Coding for Outlook

Email /

Coding for email is a fine art as there are so many variables that one needs to take into consideration, none the least of which are the different mail clients and what they do or do not support. Each is unique. As the third most used mail client in the world, Outlook has idiosyncracies that are of course different to those of Gmail and the 2016 release has its own set of requirements. Here are some things to be aware of

May 14, 2020May 14, 2020

Rules for creating email signatures

Email /

How to create almost unbreakable HTML email signatures. The first thing to remember is to keep it simple. Some mail clients remove images from signatures no matter what you do so, plan for this. The fewer images the better. All set dimensions must be exact. No percentages. Your coding must be as tight as possible and your design as simple as possible.