Securely updating your WordPress site

Databias is crazy about the security and performance of your WordPress website – we want your site to perform the best that it can whilst remaining secure and convenient to use.

With this in mind, we implement free SSL certificates on all sites hosted with us and enable the cutting edge HTTP2 protocol for blazingly fast transfer speeds for any visitors to your site.

In addition, in order for you to connect to and update your WordPress site, we enforce strict encryption and security using FTP over the SSH2 protocol. Unlike HTTP2, there are one or two things customers need to do in order to get up and running with SSH FTP, but don’t worry, it’s really straight forward.

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Email Acronyms: SMTP, IMAP and POP

As an email specialist we often talk in acronyms and these are the three main ones we use on a daily basis:

SMTP: Simple Mail Transfer Protocol is a standard set of rules that allows electronic devices to transfer electronic mail (email) from one device to another. Mail servers and other message transfer agents use SMTP to send and receive mail messages. Continue reading “Email Acronyms: SMTP, IMAP and POP”

Email signature best practices

Your email signature – a powerful, low-cost and high-return marketing tool.

Consider that an employee on an average sends out 40 emails every day to either to a company’s customers, prospects, partners or investors. If there are 20 employees who are active on their email for 250 business days, it amounts to 200,000 annual sends.

Now consider the brand visibility you could ensure through a good email branding campaign with well designed signatures and banners. It is easy with Databias and here are some guidelines to consider when building your campaign.

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Setting up email branding in Outlook 2016 for Windows

Please note: 365 email users do not need to follow the below steps in order to brand their outgoing email; rather our support personnel can setup your 365 organization to route your outbound email via our branding servers using the centralised 365 interface. This makes management of outbound email much more simple.

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Setting up email branding in Outlook on a Mac with Databias

Congratulations, you have signed up for Databias’ email branding and are in the process of getting your email looking slick across all your devices.

Databias’ email branding system works seamlessly across all mail clients and most of the time we simply route your outbound mail through our servers by liaising with your IT guy. However, if you don’t have an IT guy, this article may help with getting set up.

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Phishing attacks are real.

Fraudster email attacks are becoming increasingly sophisticated – often appearing to be sent from a business, organization, or individual the victim regularly communicates with.

Signs to look for your account may have been compromised include:

  • Not receiving new emails you are expecting
  • Emails in your sent folder were not sent by you
  • An Out of Office message has been turned on that you did not set up

If you think you may have fallen victim to a scam, immediately contact your IT support team / support@databias.co.za

  • Reset your user username and password
  • Disable any forwarding rules or rules that move messages to the deleted folder
  • Screen your computer and network for malware

We encourage you to be vigilant. Emails containing hyperlinks or attachments that require actions by you should be carefully vetted before proceeding. If you are unsure if an email you received is legitimate, do not click on any links, attachments, or provide any information especially financial information.

Microsoft Cloud Agreement

As a registered Microsoft Partner Databias is responsible for ensuring that you – our valued customer – are up to date with your licensing.

Microsoft updated their Terms and Conditions in August this year and as of the 7th November 2018, all CSP’s have been unable to change customers accounts that have not agreed.

The agreement terms refer mostly to security, privacy and data protection and can be found here.