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Email signature best practices

Email /

Your email signature – a powerful, low-cost and high-return marketing tool.

Consider that an employee on an average sends out 40 emails every day to either to a company’s customers, prospects, partners or investors. If there are 20 employees who are active on their email for 250 business days, it amounts to 200,000 annual sends.

Now consider the brand visibility you could ensure through a good email branding campaign with well designed signatures and banners. It is easy with Databias and here are some guidelines to consider when building your campaign.

Continue reading “Email signature best practices”

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Setting up email branding in Outlook 2016 for Windows

Email / Configuration /

Please note: 365 email users do not need to follow the below steps in order to brand their outgoing email; rather our support personnel can setup your 365 organization to route your outbound email via our branding servers using the centralised 365 interface. This makes management of outbound email much more simple.

Continue reading “Setting up email branding in Outlook 2016 for Windows”

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Setting up email branding in Outlook on a Mac with Databias

Email / Configuration /

Congratulations, you have signed up for Databias’ email branding and are in the process of getting your email looking slick across all your devices.

Databias’ email branding system works seamlessly across all mail clients and most of the time we simply route your outbound mail through our servers by liaising with your IT guy. However, if you don’t have an IT guy, this article may help with getting set up.

Continue reading “Setting up email branding in Outlook on a Mac with Databias”

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Phishing attacks are real.

Email /

Fraudster email attacks are becoming increasingly sophisticated – often appearing to be sent from a business, organization, or individual the victim regularly communicates with.

Signs to look for your account may have been compromised include:

  • Not receiving new emails you are expecting
  • Emails in your sent folder were not sent by you
  • An Out of Office message has been turned on that you did not set up

If you think you may have fallen victim to a scam, immediately contact your IT support team / support@databias.co.za

  • Reset your user username and password
  • Disable any forwarding rules or rules that move messages to the deleted folder
  • Screen your computer and network for malware

We encourage you to be vigilant. Emails containing hyperlinks or attachments that require actions by you should be carefully vetted before proceeding. If you are unsure if an email you received is legitimate, do not click on any links, attachments, or provide any information especially financial information.

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Microsoft Cloud Agreement

Licensing /

As a registered Microsoft Partner Databias is responsible for ensuring that you – our valued customer – are up to date with your licensing.

Microsoft updated their Terms and Conditions in August this year and as of the 7th November 2018, all CSP’s have been unable to change customers accounts that have not agreed.

The agreement terms refer mostly to security, privacy and data protection and can be found here.

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TNEF and winmail.dat – what’s that?

Support / 365 Products /

Do you ever see strange attachments to your emails named winmail.dat? This is a relic from the days when Microsoft monopolized the desktop operating system and decided to create it’s own format for the transmission of email (completely ignoring already well established conventions). The called this oddity Transport Neutral Encapsulation Format (or TNEF for short).

Some email readers (like OSx’s Mail or Mozilla’s Thunderbird) and email transfer agents (the server software that passes your email along until it reaches your mailbox) don’t support TNEF and sometimes strange things happen which cause emails to display with winmail.dat attachments. Continue reading “TNEF and winmail.dat – what’s that?”