If recipients are receiving your emails with missing images, broken signatures, or a strange attachment called winmail.dat, the cause is almost certainly that Outlook is sending your messages in Rich Text Format (RTF) rather than HTML.
Continue reading Configuring Outlook to send HTML instead of Rich Text Format
Apple Mail (on both macOS and iOS) is designed to follow a principle called "send what you compose." The email client determines the format of an outgoing message based on the content it detects in the compose window, not on a blanket setting.
Continue reading Why Mac Mail sends plain text - and how to force HTML with a signature trick
Enabling Microsoft Azure Active Directory (AAD) sync for a Databias customer is a reasonably straight-forward task. There are a few per-requisites that you need before you get started: Access to your Microsoft Entra admin center as a global administrator Access to your Databias customer AAD sync interface
Continue reading How to configure Microsoft Azure Active Directory sync for your Databias customer
Email security is core to our business at Databias and we have implemented all the protection protocols necessary to protect your email from threats like spam, phishing and email spoofing. There are three key layers that we use to protect your email from a data breach.
When using Google Workspace or Office 365 excluding senders from branding with Databias is quite simple. Either login to the Google Workspace Admin or Exchange admin site and modify either the rule (which points to a connector) for Office 365 or the Google Workspace Gmail Admin as per the below screenshots.
To setup routing on Microsoft 365 for email branding, you need to setup a connector and a rule in the Exchange Admin Centre and then apply it. This document takes you through the steps to do this on the management platform, first adding the connector and then the rule.
Continue reading Routing rules on Microsoft 365 for email branding
To set up routing for email branding on Google Workspace, you need to change the routing in the admin panel. Log in to Google Workspace and click on the Admin icon . From the hamburger menu, choose Apps and then Gmail .
Continue reading Routing rules for Google Workspace for email branding
Hackers email legitimate looking mails (phishing) that usually have some form of urgency, and include a link. The user clicks on the link, the web page they are taken to looks like Microsoft, for example, and the user then enters their credentials to log in, thereby giving their username and password to the hacker.
Support desks offer a high level of engagement and assistance in an IT-based business, especially if used effectively. We encourage all our customers to use the ticketing system and to log tickets by emailing support@databias.co.za with concise, useful information so we can assist as efficiently as possible.
Microsoft 365 email is very secure and Microsoft works tirelessly to stop hackers. At Databais we also work hard to prevent hackers from bothering you through using SPF, DKIM and DMARC . The sad truth however is that criminals are working just as hard at finding ways around all the security we have in place. It is therefore also your responsibility to be vigilant when it comes to email security…