To setup routing on Microsoft 365 for email branding, you need to setup a connector and a rule in the Exchange Admin Centre and then apply it. This document takes you through the steps to do this on the management platform, first adding the connector and then the rule.
Continue reading “Routing rules on Microsoft 365 for email branding”To set up routing for email branding on Google Workspace, you need to change the routing in the admin panel. Log in to Google Workspace and click on the Admin icon. From the hamburger menu, choose Apps and then Gmail.
Continue reading “Routing rules for Google Workspace for email branding”Hackers email legitimate looking mails (phishing) that usually have some form of urgency, and include a link. The user clicks on the link, the web page they are taken to looks like Microsoft, for example, and the user then enters their credentials to log in, thereby giving their username and password to the hacker.
Continue reading “Modus operandi for hackers”Support desks offer a high level of engagement and assistance in an IT-based business, especially if used effectively. We encourage all our customers to use the ticketing system and to log tickets by emailing support@databias.co.za with concise, useful information so we can assist as efficiently as possible.
What we need from you:
Always open a new ticket for a new request. Please do not re-open an old support ticket, unless the request is related to the original request, as this can be very misleading to the technicians on the desk. You can group similar requests on one ticket.Include important information such as company name, name, surname and email address of user needing assistance if not yourself, as well as the mobile / direct number in case the technician needs to get in touch. Most of our support tickets refer to the following services and requests.
Hosting / Domains
Whitelist or blacklist domains: List email address or domain.
Email Branding
Signature not showing: List email address.
Images and formatting of signature not showing: List email address, device and mail client being used.
Remember remote access support and Outlook troubleshooting is billed per 15 minute intervals a technician spends on your issue, and the more informed the technician has to hand, the quicker they are likely to be. Your email branding specialists,The Databias Support Team.
How to create almost unbreakable HTML email signatures. The first thing to remember is to keep it simple. Some mail clients remove images from signatures no matter what you do so, plan for this. The fewer images the better. All set dimensions must be exact. No percentages. Your coding must be as tight as possible and your design as simple as possible.
Continue reading “Rules for creating email signatures”Email signatures are tricky things to get right. However, if you understand how different email clients work, then it is not too difficult after all.
Continue reading “Email Signature Fonts”How can I improve the chances of my html signature’s images being shown?
Ask to be added to people’s known senders lists. Some email clients will load images automatically, as long as the recipient has marked you as a known sender.
Continue reading “Image Blocking FAQ”