Hackers email legitimate looking mails (phishing) that usually have some form of urgency, and include a link. The user clicks on the link, the web page they are taken to looks like Microsoft, for example, and the user then enters their credentials to log in, thereby giving their username and password to the hacker.
Support desks offer a high level of engagement and assistance in an IT-based business, especially if used effectively. We encourage all our customers to use the ticketing system and to log tickets by emailing support@databias.co.za with concise, useful information so we can assist as efficiently as possible.
How can I improve the chances of my html signature's images being shown? Ask to be added to people's known senders lists. Some email clients will load images automatically, as long as the recipient has marked you as a known sender.