Timing is everything. It is key to set up the new mail box and route the email to Microsoft 365 / Office 365 before backing up the previous mail box and importing it. A few duplicates are better then lost email.
Continue reading “Migrating to 365? Here is what you need to know.”Setting up email branding in Outlook 2016 for Windows
Email / Configuration /
Please note: 365 email users do not need to follow the below steps in order to brand their outgoing email; rather our support personnel can setup your 365 organization to route your outbound email via our branding servers using the centralised 365 interface. This makes management of outbound email much more simple.
Continue reading “Setting up email branding in Outlook 2016 for Windows”
Setting up email branding in Outlook on a Mac with Databias
Email / Configuration /
Congratulations, you have signed up for Databias’ email branding and are in the process of getting your email looking slick across all your devices.
Databias’ email branding system works seamlessly across all mail clients and most of the time we simply route your outbound mail through our servers by liaising with your IT guy. However, if you don’t have an IT guy, this article may help with getting set up.
Continue reading “Setting up email branding in Outlook on a Mac with Databias”
TNEF and winmail.dat – what’s that?
Support / 365 Products /
Do you ever see strange attachments to your emails named winmail.dat? This is a relic from the days when Microsoft monopolized the desktop operating system and decided to create it’s own format for the transmission of email (completely ignoring already well established conventions). The called this oddity Transport Neutral Encapsulation Format (or TNEF for short).
Some email readers (like OSx’s Mail or Mozilla’s Thunderbird) and email transfer agents (the server software that passes your email along until it reaches your mailbox) don’t support TNEF and sometimes strange things happen which cause emails to display with winmail.dat attachments. Continue reading “TNEF and winmail.dat – what’s that?”
Why choose Exchange Online 2?
At a casual glance Exchange Online 2 is like Exchange Online 1 with an additional 50GB of email storage space. However, there is more to EOL2 than meets the eye. Continue reading “Why choose Exchange Online 2?”
How do I setup my Exchange account on an iOS device?
Please see this Office knowledge base article for up to date information on configuring your Exchange mailbox on an iOS device.
Is the Outlook app for IOS and Android really free?
If you’re a 365 user you should definitely try the native Outlook mobile app for Android or IOS. It comes packed with great features which trump the pre-installed mail reading apps in both the Apple and Google operating systems. Not to mention the most surprising fact that Outlook for mobile is free, well kind of… Continue reading “Is the Outlook app for IOS and Android really free?”
How can I access my email?
Email /
You can always access your 365 mailbox via a web browser (Chrome, Firefox, Safari, Edge etc.) by visiting the 365 login page. Bookmark this page or else visit Google and search for ‘365 login’. Continue reading “How can I access my email?”
Setup your Exchange account on an Android device
Email / Configuration /
Please see this below Office knowledge base article for up to date information on configuring your Exchange mailbox on an Android device.
How can I change my password?
Email / Configuration /
Users can change their own passwords by logging into 365 at https://login.microsoftonline.com using their web browser (we recommend Google Chrome) and visiting their profile. From there go to ‘Security & privacy’ and select ‘Change your password’.
Company administrators can also change user passwords by logging into Dcentral and navigation to the mailbox is question.
You can also contact our support team regarding the resetting of your mailbox password.