Having trouble accessing your Microsoft account?

If you are an Exchange Online user and you receive a pop-up asking you to put in your password that does not accept your password, please read this document.

As a registered Microsoft Partner Databias is responsible for ensuring that you, our valued customer, stay up to date with your licensing. This October Microsoft is encouraging customers to move away from Basic Authentication as well as soon to be legacy products such as Microsoft Office 2013 and Microsoft Office 2016, which will be shelved early next year. 

Although the set date for shelving is April, customers are already experiencing access issues due to Modern Authentication requirements.

We are working hard to assist users experiencing these issues. Please log a support ticket if you require assistance, and remember you can always work online at login.microsoftonline.com until we are able to assist.

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