Email – Databias Knowledge Base

Microsoft 365 email is very secure and Microsoft works tirelessly to stop hackers. At Databais we also work hard to prevent hackers from bothering you through using SPF, DKIM and DMARC. The sad truth however is that criminals are working just as hard at finding ways around all the security we have in place. It is therefore also your responsibility to be vigilant when it comes to email security because the only way the hackers can really get access is if you give them the power by filling in your details when they ask you to via a phishing email.

June 1, 2021June 1, 2021

Migrating to 365? Here is what you need to know.

Licensing / 365 /

Timing is everything. It is key to set up the new mail box and route the email to Microsoft 365 / Office 365 before backing up the previous mail box and importing it. A few duplicates are better then lost email.

August 4, 2020August 4, 2020

Coding for Outlook

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Coding for email is a fine art as there are so many variables that one needs to take into consideration, none the least of which are the different mail clients and what they do or do not support. Each is unique. As the third most used mail client in the world, Outlook has idiosyncracies that are of course different to those of Gmail and the 2016 release has its own set of requirements. Here are some things to be aware of

May 14, 2020May 14, 2020

Rules for creating email signatures

Email /

How to create almost unbreakable HTML email signatures. The first thing to remember is to keep it simple. Some mail clients remove images from signatures no matter what you do so, plan for this. The fewer images the better. All set dimensions must be exact. No percentages. Your coding must be as tight as possible and your design as simple as possible.

September 16, 2019September 13, 2019

Not all emails are considered routable

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All email addresses have the following format: username@domain, eg: me@databias.co.za. Using a popular analogy, imagine the domain is the PO Box and the username is the intended recipient. Having these as standard enables the mail servers (post offices) and clients (postmen) to collect and deliver the electronic mail successfully.

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August 13, 2019October 25, 2019

Email Acronyms: SMTP, IMAP and POP

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As an email specialist we often talk in acronyms and these are the three main ones we use on a daily basis:

SMTP: Simple Mail Transfer Protocol is a standard set of rules that allows electronic devices to transfer electronic mail (email) from one device to another. Mail servers and other message transfer agents use SMTP to send and receive mail messages. Continue reading “Email Acronyms: SMTP, IMAP and POP”

July 6, 2019October 25, 2019

What is a mail client?

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Do you need one?

An email client is a piece of software that is downloaded and installed on your computer. The software links to a server where it collects and delivers your stored email from and too. An email client can also be a web application where everything is stored online by the web app provider. While consumers have tended toward the ease of use that web app emails allow, many businesses still prefer to control their own emails through an email server and email client in order to protect sensitive business data. There are more than 50 recognised email providers on the market, and we work with them all. Here we summarise the best email clients and email web apps.

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February 28, 2019March 1, 2019

Email signature best practices

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Your email signature – a powerful, low-cost and high-return marketing tool.

Consider that an employee on an average sends out 40 emails every day to either to a company’s customers, prospects, partners or investors. If there are 20 employees who are active on their email for 250 business days, it amounts to 200,000 annual sends.

Now consider the brand visibility you could ensure through a good email branding campaign with well designed signatures and banners. It is easy with Databias and here are some guidelines to consider when building your campaign.

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February 8, 2019February 13, 2019

Setting up email branding in Outlook 2016 for Windows

Email / Configuration /

Please note: 365 email users do not need to follow the below steps in order to brand their outgoing email; rather our support personnel can setup your 365 organization to route your outbound email via our branding servers using the centralised 365 interface. This makes management of outbound email much more simple.

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February 8, 2019February 13, 2019

Setting up email branding in Outlook on a Mac with Databias

Email / Configuration /

Congratulations, you have signed up for Databias’ email branding and are in the process of getting your email looking slick across all your devices.

Databias’ email branding system works seamlessly across all mail clients and most of the time we simply route your outbound mail through our servers by liaising with your IT guy. However, if you don’t have an IT guy, this article may help with getting set up.

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