From time to time we have customers telling us that their OneDrive app on their Mac is not syncing correctly with their cloud based storage. In other words, the files on their Mac that they save to their local OneDrive folder are not syncing to their actual OneDrive or their other devices. Continue reading “Reset the OneDrive app on Mac OS X”
Microsoft’s data loss prevention (DLP) policies
To comply with business standards and industry regulations, organizations need to protect sensitive information and prevent its inadvertent disclosure. Examples of sensitive information that you might want to prevent from leaking outside your organization include financial data or personally identifiable information (PII) such as credit card numbers, ID numbers, or business records. Continue reading “Microsoft’s data loss prevention (DLP) policies”
Microsoft Project licenses
Microsoft Project is an amazing tool for collaborative management of both large and small projects with one or many team members, multiple deliverables, progress tracking, budgeting, scheduling and more. However, with all the features available, figuring our which 365 Project licenses you require for your project can be a little daunting. In this article we try to demystify the licensing of Microsoft Project. Continue reading “Microsoft Project licenses”
What forms of payment do you accept?
At the moment we only accept prepaid accounts which are topped up using your credit card, EFT or Paypal. In order to purchase a subscription or license you need to register and make a payment to achieve a positive balance on your account. Prior to ordering a new license or subscription you should ensure that your account has sufficient funds in order to make the purchase.
How do I setup my Exchange account on an iOS device?
Please see this Office knowledge base article for up to date information on configuring your Exchange mailbox on an iOS device.
Is the Outlook app for IOS and Android really free?
If you’re a 365 user you should definitely try the native Outlook mobile app for Android or IOS. It comes packed with great features which trump the pre-installed mail reading apps in both the Apple and Google operating systems. Not to mention the most surprising fact that Outlook for mobile is free, well kind of… Continue reading “Is the Outlook app for IOS and Android really free?”
Can I access my POP mailbox using my browser?
You can access your POP mailbox using our secure webmail interface at https://webmail.databias.co.za
Does Databias store my credit card details?
Databias does not store credit card details. Each time you top-up your account you will be required to re-enter your credit card payment details.
Should you wish to pay via EFT (the preferred method), please ensure that payment is received by the 5th day of each month otherwise your services will be automatically terminated and licensing revoked.
Please make sure you familiarise yourself with Databias’ Terms and Conditions should you have any queries in this regard.
How can I access my email?
You can always access your 365 mailbox via a web browser (Chrome, Firefox, Safari, Edge etc.) by visiting the 365 login page. Bookmark this page or else visit Google and search for ‘365 login’. Continue reading “How can I access my email?”
Do you provide a webmail interface for your POP mailboxes?
Yes! You can access the POP web mail login here: https://webmail.databias.co.za